We had a wonderful stay at Residence Inn Dupont Circle, largely thanks to the outstanding staff. Wyatt, the general manager, has put together an amazing hospitality team. He is a phenomenal host and leads by example. Bianca welcomed us from the moment we arrived and provided personalized service throughout our entire stay. Demiah provided great service at the bar. Rawda was friendly and did a fantastic job making us feel welcome. And Ronita went above and beyond to make my mother’s birthday feel truly special! This team made our trip memorable — highly recommend this hotel! ?????

The staff at the hotel were extremely friendly and helpful. The rooms were not the best though. There was a bad smell, stains on the curtains, and the toilet in my room did not flush. The bathroom was also really dark. The location is convenient. The breakfast was good. I just recommend a deep clean of the rooms and some renovations.

?????????? The overnight staff at the Marriott in Dupont Circle deserve 10 stars! They were incredibly welcoming, professional, and genuinely went above and beyond to make my stay comfortable. No matter how late it was, they greeted me with a smile, handled every request quickly, and made me feel like a valued guest. It’s rare to find a team that’s this attentive and dedicated during the overnight shift. Their outstanding customer service turned a good stay into a great one. Thank you for your kindness, professionalism, and hard work—you truly made a lasting impression. Highly recommend this hotel because of the exceptional overnight staff!

The Five Stars go to all of the staff. I mean all of the staff is awesome. I'd come back just to see them! Super helpful, not snooty at all, down to earth, and Always welcoming. They don't ignore anyone...not anyone. You know the hotels I'm talking about that look down consistently and pretend not to hear you. These guys listen and actually help. For the rooms.... the ice maker never did work after 5 days, air conditioning wasn't consistent. Washer and dryers are on the 4th and 8th floors, coins only. Towels were new and super soft. Couldn't hear the neighbors and not much street noise because we were on the back side. The breakfast was just ok not all that great. There's Bagels etc... next door that can make 4 bagel sandwiches in less then 4 minutes - they're cash only. I would stay here again but would maybe stay at another location like Foggy Bottom to check out that neighborhood. The people here at the DuPont location are the best. It tells me that they are being treated right and hopefully paid right as well.

The staff is so friendly, especially the front desk ladies, and the breakfast was amazing. Even my teenagers who usually skip breakfast came down for the chicken and mac n cheese at the breakfast buffet. The pool And hot tub were great. A little far of a walk To go to the capital and National mall, but doable. NASA headquarters are right across the street. After doing it a few days my kids wanted to uber but it’s not super far. Great hotel and highly recommend

Updated and comfortable rooms, quiet, clean and convenient location. Breakfast was so helpful each morning and we especially loved getting to talk to Lawrence in sales and marketing each morning. We traveled with 2 other families and got to hang out in the breakfast area with them and Kae from the front desk baked us all cookies one evening. Definitely a great spot for individuals, couples or families when in the DC area.

The staff here is genuinely exceptional and honestly the highlight of this place. The breakfast dining team in particular goes out of their way to check in on you constantly. At the front desk, Renisha brings such a joyous, uplifting energy every single time. There's also a gentleman at the front desk who, on multiple occasions, noticed me walking in with my hands full and came over to tap the key card and press the elevator button for me, just genuinely sweet and helpful without being asked. Housekeeping always greets me warmly in the hallways too. You can really tell everyone here takes pride in their work, and for hotel-level food, the breakfast quality is surprisingly decent on top of all that. That said, my husband and I have been staying here as temporary housing for over a month now, so we've had plenty of time to notice the shortcomings. The most recurring issue is a sewer smell that's hard to ignore. Every single guest who's visited us has walked in and immediately asked about it. Not a great first impression. A few other things worth noting: the gym is bare bones (just dumbbells and basic cardio machines, no cable machines), the parking situation is genuinely frustrating with non-guests apparently able to access the garage during weekday business hours causing daily overflow, and the elevator breaks down more than it should. Oh, and this is the only hotel I've ever stayed at where the stairwell doesn't connect to the lobby, which even the front desk staff acknowledges is bizarre. The bathrooms also feel quite dated. Low water pressure, a basic bathtub setup, and not enough hooks. A refresh would go a long way. The staff alone would earn five stars. The building itself brings it down a notch.

Amazing property where I felt like I was staying with family! Ronita, Bianca, and Jason showed incredible hospitality. I loved having conversations with them each time I passed by the front desk! They are welcoming, personable, and very friendly. Beautiful rooms as well with a great breakfast included. Quick train ride to see the monuments in DC. Thank you to the whole team at Residence Inn Dupont!

I stayed here during the 2026 TRB Annual Meeting. Jason, Bianca, and Ronita were kind, professional, and helpful. The restaurant opened while I was there and I had a chance to try the cocktails…yum! My room was spacious, quiet, immaculate, as was the hotel. The location was great for my needs and put me close to the places I needed and wanted to go. I’ll definitely revisit for personal travel.

You just don’t expect to receive 5-Star Service at a Residence Inn, but then this is no ordinary Residence Inn, and it’s the amazing staff that makes all the difference. A special shout-out to Donny! You sir are the embodiment of “service with a smile”. Everyone at this hotel— the housekeeping staff, the front desk staff, the dining room staff, all make you feel welcome and personally cared for Bravo!