Located near most Embassies, so very convenient for short business trips. They welcomed us with cookies, and goodies for the kids. The room we stayed was very clean, comfortable beds, but on the small side. No closet, but a little space to hang clothing. Initially we thought parking was included, but is was not. $50 dollars per night paid to a 3rd party. You can park somewhere else, but we did not because we have little kids. They have a restaurant, but breakfast is not included. No food or brevages included. We ordered 3 parfait and 1 cup of coffee and paid $40. Probably standard for DC.

Amazing service at the front desk! The AC in our room stopped working and we were swiftly moved to a new room. Great, walkable location (walk down the street to Tatte for coffee and breakfast!) I’d absolutely stay here again.

The front desk who checked us in (Valerie) was amazing! She was able to accommodate two rooms next to each other for our family. She was also super helpful whenever we had any questions. Alex & James at the cafe were great as well! They went above & beyond to help accommodate our dietary restrictions. Thank you for helping make my parents' anniversary great!

It has been a month since our stay at the hotel, and the security deposit for the room has still not been refunded, despite the room being left in good condition with no damages. At check-out, we were informed that the refund would take only a few days. I would appreciate clarification from the hotel regarding the status of the deposit refund.

I have stayed at this Marriott Courtyard in Washington, DC multiple times and have generally chosen it for consistency and location. Unfortunately, my repeated interactions with a front desk staff member named Reneé have significantly diminished my experience. On more than one occasion, Reneé refused to assist me with taking my luggage upstairs, stating that the hotel is “not full service.” While I understand the distinction between full-service and select-service hotels, hospitality and reasonable accommodation should not be dismissed so bluntly—especially when a guest explains they have a legitimate need. I informed her that I experience anxiety when using elevators alone and requested assistance. Rather than showing empathy, offering an alternative, or attempting to find a solution, my request was dismissed outright. There was no effort to help, escalate, or even acknowledge the discomfort being expressed. Customer service is not only about policy—it is about empathy, courtesy, and problem-solving. The lack of compassion and professionalism displayed in these interactions was disappointing and left me feeling unsupported as a guest. I hope management takes this feedback seriously and provides additional training on guest accommodation, empathy, and service standards. Marriott is a brand I expect better from, and this experience did not align with those expectations.

Service was great. Housekeeping comes every two days. But you can request towels if needed. They have breakfast downstairs and a snack area where you can purchase chips/drinks etc. This hotel is super convenient to metro stops and everything. Less than 5 blocks. Fun coffee shops and restaurants around. I would stay here again!

The hotel is in a great location with very convenient access to nearby attractions and amenities. However, the rooms are quite small and feel a bit dimly lit. Additionally, the shower water pressure is weak and occasionally stops, which can be frustrating. Overall, a decent stay thanks to the location, but there’s room for improvement in comfort and facilities.

The hotel has valet parking @ $49 per night, but there is also a self parking lot very close to the hotel @$32 per night. After reading some reviews, I learned hotel can give you pass for one day and this was never mentioned when I asked about parking. I noticed the hotel did not use my government discount and when i asked if they could I rudely told no. The manager (Valrie Salmon-Russell) did leave her office when I politely asked to speak with her, which is a clear lack of customer service and a lack of professionalism. The rooms do not look like the photos on the Bonvoy app. As a gold elite member, I'm extremely disappointed in the customer service provided and the room itself. The reviews about the 10th floor are true. It's ridiculous what you get for the money you pay??. The rooms are very small and it feels like the walls are closing in on you. I'm literally was having an anxiety attack. I wouldn't recommend this hotel to anyone!!

Worst Marriott Property I’ve Ever Stayed At I’ve stayed at Marriott properties all over the world and hold Ambassador Elite status, so I know what to expect from this brand. Unfortunately, this hotel completely missed the mark and was the worst Marriott experience I’ve ever had. First off, it’s overpriced for what you get. I stayed here for five days, and the room was outdated, the sheets were dirty, and the air conditioning didn’t work. As an Ambassador member, I’m entitled to complimentary breakfast, but instead, I was given a one-time $10 voucher that barely covered a coffee ($4.50) — and no change was offered. When I called to request bottled water, I was told to come downstairs and get it myself, which was unbelievable. Throughout my entire stay, housekeeping never came unless I requested it, and even then, it took forever. I’ve always trusted the Marriott brand, but this property doesn’t live up to the name. I absolutely do not recommend this hotel — especially to loyal Bonvoy members who expect the quality and service Marriott is known for.

I stayed 2/21-2/23/25 and my front desk experience was very pleasant checking in & out. Going to the elevator was when I first noticed how tight the space was I had to navigate to get on. Once I arrived to my room I was met with a room without a dresser or closet space (which I’m used to unpacking every trip opposed to living out of a suitcase). As the evening approached I needed ice for my room & when I called to find out where the ice machine was I was told that I had to come down to the front desk where one of the attendants went to the restaurant to get it (I thought was weird). Upon checking out I found the valet guy to be profiling my wife and I as he refused to open the doors to our vehicle so one of us could load up while the other one of us paid as if this location isn’t DUPONT CIRCLE.