Rooms are spacious and comfortable. Staff are friendly and accommodating. Location is good, very close to DuPont Circle. Unfortunately AC was not working on the first day but after that it was working fine

DO NOT BOOK HERE. I rarely leave negative reviews on Google. In fact, I usually only leave reviews when I have something good to say. But this place was so unbelievably frustrating that I just had to say something. We booked this hotel because we were attending a conference at the Hilton right across the street. This place was only $80 cheaper than the Hilton, and trust me, it’s NOT worth saving those $80. Easily the worst hotel I’ve ever stayed. On our first day, the entire key card system was down. Every single time we wanted to get into our room, we had to ask a staff member to come and open the door with a master key. The hallways are old and shabby, and the ventilation in the room is terrible. If you take a shower before bed, good luck getting rid of the humidity. The room stayed damp all night, even with the window open. And if you’re lucky enough to get a south-facing room, congratulations! You also get to enjoy secondhand smoke, even with the window closed. Not sure how this place can call itself a smoke-free hotel. The Wi-Fi is also unbelievably bad. I couldn’t even watch YouTube without it buffering for a full minute every three minutes. And the soundproofing? Practically nonexistent. I could literally hear someone using an electric toothbrush in the room next door. That’s how thin the walls are. And don’t even get me started on the bed. The mattress is awful, and the pillows feel like random clumps of cotton stuffed into a pillowcase. I woke up with my neck hurting after just one night. We contacted the hotel to ask for either a room change or a refund. Both requests were denied. I genuinely have no idea how this place has a 4.3-star rating. I also doubt the management even cares about these reviews, but I’m leaving this here so other people know what they’re getting into. Save yourself the frustration and book somewhere else.

stayed here with friends for 5 nights. beds comfy enough and good curtains, but weird yellow marks on the walls in bed areas. lighting in room awful - one tiny light which did not illuminate the room, we were using our phones. lights inside bed pods incredibly bright, and lit up other pods. bathroom good but not cleanest, bath had mat in it with black mould around the edges. door keys did not work reliably, we almost got locked out at 2am. ironing board was not functional and kept falling over, had to have one person hold it still whilst the other ironed. AC broke on our final day and room was stuck at 27c. drawers under beds spacious but lids did not stay open, so really hard to actually use as you have to have one arm above your head holding it open. only two stools to sit on, even though we were in a four person room. 4 or 5 hangers to share among 4 people. tv and fridge good. lobby good but we got VERY upset tummies from the quesedilla from the cafe. bar was also shut until our last 2 nights, this one of the major reasons we chose this place and were not informed beforehand, so this was really irritating. only two small face towels among four people. vending machine in basement broken. staff very friendly and pretty secure place due to their presence. gym tiny but had cooled water. pool overlooked by many many rooms which put us off using it. location ok not far from a bus stop.

The hotel staff (Johnny) I believe, fantastic. But upon arrival I was made to park in front of the hotel in a patio area because the garage couldn’t fit my standard 1500. Upon entering our room there is a large access/ventilation duct laying on the floor that’s been pulled off the wall. The staff member moved us but the second room was like being in a cave and my wife and I are here on work so we went back to the original room. Unfortunately once we started to unpack we went to open the window and the windows lead directly to a rooftop public hangout/patio area. So my options are to let guests stare at my like a fish in a bowl or leave the windows closed for the 4 days were here. I will say once again the staff member at the desk is fantastic, the room size and cleanliness are worth the price but man they need to make some changes, brighter lights in the bedrooms would be nice (lobby I get it for the aesthetic and the windows need one way coverings because I’ve never felt more uncomfortable in my life. To upgrade to a “suite” which is the exact same room just bigger, it’s another $50 a night. Which is insane because I could stay at the 4 star senesta for less. Would like to also add there is one elevator for 9 floors and it’s very very small. Another update: TVs aren’t working at all. Update following day, our room is not outfitted with robes nor a hair dryer which we’re both listed as amenities provided. Were told neither can be provided as the “linen closet” is locked after house keeping leaves and apparently no one else on site has access to these so my wife is walking around with sopping wet hair before tonight’s plans. Will continue to update with every issue until something is done because this is insane. Also the hotel acts as a boarding home for foreign exchange students, very young and they’re everywhere for those of you look for a quiet environment stay away.

Really could not be happier with this hotel. We got here early and were told our room was ready, no problem with checking in at noon. Staff were attentive to our needs. Great to take a dip in the outdoor pool after a day out in the sun. Rooms were well-appointed and clean. Beds were comfortable. Bathrooms clean. A great value. We'll come again.

Location is good, staff is friendly but not really helpful. (Room 914/214). Check in, slow & a bunch of computer issues. Key card didn't work, and stopped working multiple times. One elevator worked, its a pain to get anywhere. 15 min at one point to get to the lobby. Walked 9 floors of steps to get to the lobby. Minimal amenities, I mean minimal! Rooms were dated, and problems are painted over figuratively and litterally. Peeling paint on ceilings. Pool is closed. Both rooms smelled like humidity and mildew. 2 days straight. We tried to change rooms but they were fully booked. Parking is expensive, $59 a night. Booking.com does not advertise that at all. So a surprise fee, great way to check in. Budget friendly yes, valuable, no! I would skip this place and certainly would not return. The Holiday Inn on the side of the freeway is an improvement in every way.

This hotel was old and outdated. What really earned them a 1 star however is they double booked our room and while we were in the room relaxing someone walked in with a key and then when they saw us walked out. This startled us and made us extremely uncomfortable. When we asked the staff about it they said that whoever checked us in messed things up and had our room marked down as unoccupied. This was just a terrible hotel experience all around and I will not be back.

If you are staying here or even in the area, I would HIGHLY recommend you stop by the cafe inside the hotel! Amanda (one of the amazing baristas there) is the sweetest and makes really great drinks! The cafe here is perfect for locals and visitors alike!

Amanda was the best at the coffee shop. Really great service, fabulous coffee and always happy. ? will come again next year. THANKS Amanda The overall experience of the Rendale has been amazing. The staff are all friendly, gracious, patient and helpful. My room was clean and spacious, great vibe and decor. No concerns with the amenities, the bathroom, the gym. The bath, heating, lighting all great. This is a great value for money hotel. The location is so walkable to everywhere and it feels really safe compared to other similar category accommodations I have stayed in across the world. It exceeded my expectations. Excellent place to stay and I'll come again.

The hotel had no hot water. They offered us a discount for the inconvenience. They lied to us several times, saying that the deposit had been released and the discount credited to our account when we left, but a month later there was no word of the money and we ended up being scammed out of almost $200. Communicating with them is impossible! By message, by phone, or through their website, there is no customer service, and when they do respond to messages, they always blame the bank and external parties like Booking.com. I CAN SAY WITH CERTAINTY THAT THIS IS THE WORST HOTEL EXPERIENCE I HAVE EVER HAD ON GENERATOR