Great location downtown DC. We arrived extremely early our eyes set on the Smithsonian National African American Art anf Culture. They had rooms available to check in early but they didn't they were able to hold your bags until the room was ready. Needless to say about less a little toasty when we got in but decorated well with an ottoman designed to rest my tired tootsies after a long tour day. Definitely recommend for location, cleanliness and staff.

Unfortunately, our experience did not meet expectations. The room was not properly cleaned upon arrival — we found an ear swab on the floor. We had requested a crib several days in advance, but it was left disassembled in the room. It took more than an hour for us, along with hotel staff, to figure out how to assemble it. There were no windows with a street view in our room — the only window faced other rooms. At night, the atmosphere did not feel very family-friendly. In addition, the phone in the room provided no clear way to contact reception, which was frustrating when assistance was needed. The only positive aspect of our stay was the location and the staff member who helped us assemble the crib and tried to assist where possible.

Let me tell you! My day before entering Garden inn was complete chaos, but when I arrived I was greeted with not only the best hospitality, I was greeted with genuine compassion! And that is really hard to come by in this day of age. I know they were just doing’s their jobs(Being amazing people), I would love to give a special thanks to Dannie and Stella! They completely shifted my chaos into order!

I have specifically chosen this property for every visit for almost 2 decades. The staff are amazing, the hotel is comfortable, and the location is perfect for the traveler. I love the restaurant, Third Rail. Again, the food is always excellent, and the servers are personable and great. I have had one of the front desk people who has always gone above and beyond for me. He has helped me get just the right room for my needs and has always been friendly and helpful. (Daniel Armstrong) provides exceptional service. The manager, George Hummel, is also exceptional. He ensures that the hotel is always inviting and that the service is second to none. I travel frequently to the DC area and have many options of hotels, but I will always choose this hotel and location because of the people and the service.

Hotel is in a prime location as it’s only an 8 minutes walk to the White House. Close to lots of restaurants and other attractions as well. The rooms were larger than average size with a microwave and mini fridge; however, they put us on the 3rd floor facing the Main Street level, which gets quiet loud at night and morning as cars, trucks, and police sirens zoom by. The fitness room and pool were on the smaller side too. The pool is heated but barely… If you choose to valet here, be ready to fork over $68 a night. Overall, the room was clean for the price and vicinity to most places.

I was visiting a friend here while they were in town. When they went upstairs as ended our hangout, I asked if I could use the restroom and was denied. They’d prefer to be on their phones. Maybe policy but nicer hotels are typically more hospitable. Maybe this post makes a difference.

Great location to downtown. We paid for the breakfast and the service was great and very friendly with our kids. Our big issue was with our room. We were on the second floor facing the street and periodically throughout the night when our heat turned on the smell of weed or smoke would waft into our room. It got worse in the morning. Someone somewhere else in the hotel must have been lighting up in their room as our room had a nauseating weed smell in the morning. It was bad enough that the adults were feeling gross from it and we couldn't let our kids in there. We reported the issue to management but they waved it away. Recommend if you find yourself on a lower floor facing the street you demand a different room.

The staff was very friendly. Room seemed clean and modern. Elevators were fast enough although the hotel was not that busy the day I stayed. Location is convenient to a Metro station across the street as well as Starbucks and some restaurants within a short walk. View from our room was unexciting, which is the only criticism I can offer.

Service was not great at this hotel. You are not greeted when you enter. It is difficult to find someone willing and able to offer some helpful customer service. The check-in time was also delayed. While the room was comfortable and fit for purpose, the reception from the staff was not.

I had an excellent stay at this property, and I want to give a special shout-out to Stella. She was incredibly friendly, attentive, and genuinely helpful throughout my visit. I was tagging along on my friends work trip and from check-in to checkout, she made everything smooth and stress-free. Her professionalism and warm personality really stood out and made my stay even better. Because of her outstanding service, I’ll definitely be returning to this property the next time I’m in town. Highly recommend!