The location is excellent, especially with a three-year-old in tow. The service is exceptional. I had a lot of requests, including scheduling housekeeping around my son's nap time, and the staff handled all of it without issue. We also needed to coordinate a car seat drop-off. Tommy/Thomas was sp wonderful and made the whole thing easy for us. Our first night, a restaurant manager went out of his way to get food up to the room quickly for our little one. Also exceptional. The only knock is the bathrooms. As other reviewers have noted, they're very tight. But the service and location more than make up for it. We'll likely stay here again next time we're in DC. Really pleased with the service and stay across the board.

My overall stay at Riggs Washington DC was good, although I wouldn’t describe it as extraordinary given the hotel’s positioning and price point. The stay started on a disappointing note. I arrived around 3:30 p.m., understanding that official check-in was at 4:00 p.m. However, well after 4:00, my room was still not ready, and there seemed to be very little communication between housekeeping and the front desk regarding when it would become available. I ultimately had to inquire three separate times before the situation was resolved. While waiting, I was directed to the hotel’s cocktail area, where I had two drinks. Given the extended wait, I do think offering to cover a cocktail would have been a nice service-recovery gesture. That said, I want to give the team credit for how they ultimately handled the situation. I was upgraded to a suite and welcomed with a glass of champagne, which was very much appreciated and certainly helped turn around the start of the stay. From that point forward, the overall experience was good. The hotel itself is beautiful, stylish, and well located, and I enjoyed my accommodations. However, for me, the service didn’t quite reach the level that would make the stay truly memorable or exceptional. With so many excellent hotels in Washington, DC at a variety of price points, I’m not certain that I would choose Riggs again. I enjoyed my stay overall and appreciated the upgrade, but I would likely explore some of the other luxury and boutique options in the area before returning.

My husband and I recently stayed at Riggs to celebrate a big family milestone! At check-in, we mentioned it was a special celebratory stay for us, and the team went above and beyond. There was a thoughtful, personalized note waiting in our room, and the staff at Riggs Restaurant and Silver Lyan all took the time to acknowledge and celebrate what this trip meant to our family. We were genuinely blown away by how intentional and caring everyone was — we felt truly seen. We visit for dinner or drinks now and then, but we save an overnight stay for moments worth celebrating. This one was no exception. Everyone made our stay feel so special, and we're incredibly grateful.

I had a wonderful stay at this hotel! The property is beautiful, elegant, and full of charm. The staff was exceptionally friendly and welcoming throughout my visit. The hotel café is excellent, offering delicious breakfasts that were a perfect start to each day. The location is also fantastic, with easy access to all the major museums and attractions. I would definitely stay here again the next time I visit Washington. Highly recommended!

I recently stayed at Riggs Washington DC, and my experience was absolutely fantastic from beginning to end. The entire staff was exceptionally friendly, professional, and genuinely committed to providing outstanding service. Everyone was always ready to help, accommodate requests, and ensure that every aspect of our stay was enjoyable. The excellent experience started the moment we checked in. Dimitry at the front desk was amazing, welcoming, attentive, and highly professional. The entire front desk team deserves recognition for their warm hospitality and efficiency. A special thank you also goes to Garnett, the Bell Captain, who was incredibly helpful, friendly, and truly service oriented. His positive attitude and willingness to assist made a lasting impression. I would also like to recognize Mohamed, the Front Desk Supervisor, who went above and beyond to make our stay even more pleasant. His dedication to guest satisfaction and attention to detail exemplify the highest standards of hospitality. It is rare to encounter a hotel where every team member consistently delivers such exceptional service. Riggs Washington DC has assembled a remarkable staff, and they are the reason our stay was so memorable. I highly recommend this hotel and look forward to returning on my next visit to Washington, DC.

This is a fabulous hotel in the heart of town. There are two Metro stations nearby with an easy walking distance. You can get everywhere from this hotel. The rooms are very comfortable and spacious and clean. I highly recommend you stay at the Riggs Hotel. It will really make your visit that much better because of the location and the fact that it's such a nice place to stay.

This stylish hotel is in a great location within walking distance of most attractions on the National Mall. The rooms which have the vibe of the bank building the hotel is in are clean but quite small. The beds were very comfortable. My family of three felt cramped in a double queen room. There is no dresser to use to unpack your bags. The food and drinks in both the restaurant and bar were quite good.

We had an excellent stay at Riggs Washington! The front desk was able to accommodate our request for connecting rooms with our kids room. The champagne offered at check-in was also a wonderful touch! The beds were the most comfortable beds I’ve ever slept in at a hotel. Our rooms were on the top floor and were super quiet. The location was great and super close to the metro. We thoroughly enjoyed our stay and would definitely recommend Riggs to others!

I chose the Riggs due to location and reviews. The best parts of our stay were Cafe Riggs brunch and the bell services (in particular Garnett Coad) staff who were so friendly and helpful. Rooms were beautiful but small. Vanity is extremely small, and the towel holder (and tp holder) both in awkward positions. Bath in room 613 splashed onto floor and door, dripping constantly even when turned off. Bed was comfortable. Noise level perfect. We had a Family Deluxe room so one had 2 queens and the other a king. Elevators worked well and never crowded. Loved the history of the place. We only had minor issues, seemingly stemming from Guest Services. #1 - Day of our WH tour, requested an iron and 30-40 mins later, someone showed up with nothing in hand saying he'd been told he was supposed to pick something up. We had to leave so had to wear different shirts. #2 - Ordered room service through guest services and requested well done burger. It arrived really red inside. Chef called to ask what was wrong, and by the sound of it, it seemed like guest services didn't convey the request. He sent another but for room service, food is completely uncovered so it arrived cold and exposed to whatever between the kitchen and 6th floor. We didn't eat it, so $121 wasted. #3 - requested upon checkout that guest services send bell services to pick up luggage and rental wheelchair to store. She SENT a wheelchair up instead. Still, besides the guest services bloopers, it was a great stay - bell services really mad eup for those gaffes as did Cafe Riggs in person. Brunch was incredible. Location is great for the Capitals game. Plenty of restaurants nearby. Safe and clean location. I feel like the phones need to allow guests to contact different things directly - like Bell Services and Cafe Riggs for room services. There's a problem with the relaying of info to guest services as the go between.

One of the best hotels in Washington, D.C. My wife and I have stayed at the Riggs Hotel, Washington D.C. twice; the last time for two nights from January 15th to 17th, 2026. Thanks to its excellent location, the hotel provides easy access to major attractions, restaurants, cafes, and shops. The hotel has a restaurant and bar, which is undoubtedly very convenient, and the rooms are quiet, comfortable, and clean, with a magnificent design and sufficiently good amenities, including bathrobes and slippers. What impressed us most about our stay at the Riggs was the hospitality and service. The staff, from the doorman to the waiters, provided friendly and welcoming service, surrounding us with care the entire time. We never had to open doors ourselves or carry our suitcases and bags. We would like to specifically and with great gratitude mention the waitress from the bar on the ground floor named Melody – a true professional and absolutely in her element. She is very knowledgeable about the bar's menu, works very quickly, and is always smiling and friendly. My wife and I are not very knowledgeable about cocktails, so we asked Melody to choose drinks for us based on our tastes and preferences. She patiently listened to us and instantly selected the necessary cocktails and appetizers with genuinely positive emotions and a smile, and the result always exceeded our expectations. It is employees like her that make a hotel truly memorable. We express our immense gratitude to all the hotel staff for their care, attention, and high level of service. Thanks to this attitude, we want to return to this hotel again.