Property Amenities

Property services

  • Elevator/lift
  • ATM/banking
  • ATM
  • Concierge services
  • Conference space
  • Coffee/tea in common areas
  • Television in common areas
  • Multilingual staff
  • 24-hour front desk
  • Express check-out
  • Dry cleaning/laundry services
  • Smoke-free property
  • Tours/ticket assistance
  • Luggage storage
  • Wheelchair accessible
  • Air-conditioned public areas
  • Turndown service
  • Connecting/adjoining rooms available

Activities

  • Fitness facilities
  • Fitness equipment
  • Community pool
  • 24-hour fitness facilities
  • Art gallery on site

Food and drink

  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Wedding services
  • Espresso maker

Parking

  • Wheelchair-accessible parking available
  • Valet parking (surcharge)
  • Long-term parking (surcharge)
  • Self parking (surcharge)
  • Electric car charging station
  • Covered parking (fees may apply)
  • Secure covered parking (fees may apply)

Business services

  • Ballroom(s)
  • Banquet facilities

In-Room Amenities

Services

  • Turndown service
  • Daily housekeeping

Food and drink

  • Complimentary coffee
  • Coffeemaker
  • Mini-fridge
  • Mini refrigerators available

Media and electronics

  • WiFi (surcharge)
  • Television
  • Phone
  • Pay movies
  • Premium TV channels
  • Satellite TV service
  • iPod docking station
  • Smart television
  • Bluetooth speaker

Features

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair accessible
  • Private bathroom
  • Iron/ironing board
  • Desk
  • In-room climate (air conditioning)
  • Separate sitting area
  • Blackout drapes/curtains
  • Shower only
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Deep soaking bathtub
  • Bathtub or shower

Bathroom

  • Eco-friendly toiletries
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Designer toiletries
  • Separate bath and shower
  • Towels provided
  • Accessible bathtub

Bedding and linens

  • Hypo-allergenic bedding available
  • Premium bedding
  • Sofa bed
  • Down comforter
  • Frette Italian sheets
  • Pillowtop mattress
  • Pillow menu
  • Free cribs/infant beds
  • Linens provided

Reviews

Hotel Zena, a Viceroy Urban Retreat

948 Reviews #30 of 164 hotels in Washington DC

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    767
  • Very Good
    75
  • Average
    45
  • Poor
    31
  • Terrible
    30

Recent Reviews

Bobbi B wrote a review on November 24, 2024
Trip Type:

Ezekiel and his team are fantastic in DC

The service here was hop notch from the valet to Ezekiel . The accomadated us tremendously . They know what it means to have world class service. A top favorite . We couldn’t have been happier from...
Mermmaidlove1 wrote a review on November 22, 2024 Charleston, South Carolina
Trip Type:

Great place to stay!!!!!

My boyfriend and I stayed for 3 days this week and had a grand time! We were greeted with a smile as soon as we walked in! Ezekiel and the other staff were so kind and helpful.Even though the...
Freedom32405693213 wrote a review on November 20, 2024
Trip Type:

Great Conference Experience

Very lovely hotel and staff clearly takes pride in their work. I coordinated a conference at the Hotel Zena and the Conferences Services Manager, Marcy, and Banquet Captain, Eric, were stellar. I...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.