Property Amenities

Property services

  • Elevator/lift
  • ATM/banking
  • ATM
  • Concierge services
  • Conference space
  • Coffee/tea in common areas
  • Television in common areas
  • Multilingual staff
  • 24-hour front desk
  • Express check-out
  • Dry cleaning/laundry services
  • Smoke-free property
  • Tours/ticket assistance
  • Luggage storage
  • Wheelchair accessible
  • Air-conditioned public areas
  • Turndown service
  • Connecting/adjoining rooms available

Activities

  • Fitness facilities
  • Fitness equipment
  • Community pool
  • 24-hour fitness facilities
  • Art gallery on site

Food and drink

  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Wedding services
  • Espresso maker

Parking

  • Wheelchair-accessible parking available
  • Valet parking (surcharge)
  • Long-term parking (surcharge)
  • Self parking (surcharge)
  • Electric car charging station
  • Covered parking (fees may apply)
  • Secure covered parking (fees may apply)

Business services

  • Ballroom(s)
  • Banquet facilities

In-Room Amenities

Services

  • Turndown service
  • Daily housekeeping

Food and drink

  • Complimentary coffee
  • Coffeemaker
  • Mini-fridge
  • Mini refrigerators available

Media and electronics

  • WiFi (surcharge)
  • Television
  • Phone
  • Pay movies
  • Premium TV channels
  • Satellite TV service
  • iPod docking station
  • Smart television
  • Bluetooth speaker

Features

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair accessible
  • Private bathroom
  • Iron/ironing board
  • Desk
  • In-room climate (air conditioning)
  • Separate sitting area
  • Blackout drapes/curtains
  • Shower only
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Deep soaking bathtub
  • Bathtub or shower

Bathroom

  • Eco-friendly toiletries
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Designer toiletries
  • Separate bath and shower
  • Towels provided
  • Accessible bathtub

Bedding and linens

  • Hypo-allergenic bedding available
  • Premium bedding
  • Sofa bed
  • Down comforter
  • Frette Italian sheets
  • Pillowtop mattress
  • Pillow menu
  • Free cribs/infant beds
  • Linens provided

Reviews

Hotel Zena, a Viceroy Urban Retreat

839 Reviews #20 of 157 hotels in Washington DC

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    687
  • Very Good
    65
  • Average
    40
  • Poor
    26
  • Terrible
    21

Recent Reviews

Drew C wrote a review on February 18, 2024
Trip Type:

KHOLIWE EXECUTED A VIBE! Great food!

KHOLIWE needs a raise; she was everything with exceptional service and perfectly delivered charisma. The food was sooo good even with us coming late too with the last table; the service and quality...
Tiara A wrote a review on February 18, 2024
Trip Type:

Amazing!

Kholiwe was simple amazing. My friends and I cane out together for a Sunday funday! Kholiwe’s service, patience, and courtesy was top notch! I will be back because of her! The food and drinks were...
Nancy C wrote a review on February 13, 2024
Trip Type:

Unique Hotel

The hotel is top notch and very unique. Art is exhibited throughout the lobby and inside the rooms. We spent an hour viewing the art exhibited in the lobby. The service was impeccable, from the front...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.