We stayed at this location about 5 years ago and about a month ago. To say it went downhill is an understatement. The rooms were utterly beat up, the air conditioning was not the greatest which included the boiling hallways, certain chairs were literally sticky, and the rooms just felt dirty. Unfortunately the staff also seemed to be as bad. We walked past the check in desk one night thinking a large party was checking in - nope it was the staff crowding around yelling at each other.

The room wasn't cleaned properly after we found someone glasses underneath the nightstand and chocolate candy under the little thing to hang clothes. My girlfriend mentioned it to the front desk and no accountability was taken. All she said was maybe it was a little kid left it there. No, I'm sorry about that. I never wanted to make it a big issue, so I made my girlfriend handled it. The hotel is very nice and convenient to everything with a beautiful scenery.

Great location to walk to all. Garage right in the building(don't wait for the valet-park it yourself and save some time!) And rooms on the larger side for a city. Ask for a room with a view maybe. Great happy hour and helpful staff. We did smell pot in the room (through the ac? Someone in thr hallway? Next room?) It stopped eventually but someone enforcing a no smoking anything policy would be great.

Fantastic hotel. Very modern and clean. Alex at the front desk at check in made me feel very welcome and was a pleasure to chat with. The room was very nice. I did not get to explore the area a ton as I was in and out pretty quick. Will come back here!

I am currently staying at this lovely hotel that is right on the Wharf, the view from my room, overlooking the Potomac, is stunning and tranquil. This a wonderful location in DC. I felt compelled to write this review, because I had an issue with the location of my room and the two young ladies at the front desk went out of their way to accommodate me and worked it out so I could move to a more suitable room, THANK YOU to Nia and Farman. These days, the idea of customer service can get diluted and reduced by customer service representatives. But, these two did NOT disappoint, they were warm and friendly and we ended up chatting about the neighborhood and they even shared some great happy hour spots to hunt down, ha! I would highly recommend this hotel for the beautiful rooms, the wonderful location, and little things like glass carafes and glasses that you can fill at their ICE/Filtered Water station at the end of the hall, awesome! But most of all, every hospitality employee has been wonderful. Thank you, Canopy Hilton, I will be returning again! **one added note, after chatting with Nia and Farman for a while, I realized that they had no chairs to sit on, not even some anti-fatigue mats. Canopy Hilton: I implore you to provide them with some comfort as they are working all day long on their feet! See you all next time!

I’m a Hilton Honors Diamond member and wanted to clarify an experience I had at Canopy by Hilton Washington DC The Wharf. According to Hilton Honors published benefits, Silver, Gold, and Diamond members receive two complimentary bottles of water per stay at participating Hilton brands as part of elite status benefits. These bottles are typically provided at check-in or placed in the room. ? At check-in I did not receive bottled water, and was initially told that the hotel does not provide complimentary water, and that I should have picked it up earlier. After raising the issue, two bottles were eventually provided. I understand that not all benefits are always automatically offered, but the inconsistent communication and initial dismissal didn’t reflect what Hilton’s program material describe.

My husband and I went for a weekend trip a few weeks ago and had a great time! We were upgraded to a suite free of charge which was beautiful. The service here was top notch especially thanks to Danni at the breakfast/lunch cafe located in lobby. She went above and beyond two mornings in a row and totally made our stay. Thanks Danni! Worth noting that upon arrival we called asking where to park in the garage so we could access elevators easily and the front desk gave us instructions and never mentioned valet. We ended up paying over $200 for parking instead of what could've been $40/day or $120. So I do highly recommend valet or cheaper parking options if you are parking overnight.

I've stayed at this property over a dozen times in the last 3 years with no previous issues, but the last stay had multiple issues. The hotel continually smelled like weed, front desk staff were not friendly/or helpful, and there were various billing errors that weren't fixed by staff or reimbursed by Hilton. Canopy by Hilton offers $18 daily food and beverage credit to Hilton Diamond members but doesn't reimburse the charges appropriately. Over my 9-night stay, I had various meals at the restaurant, and my credit card was charged even if I stayed under the $18 limit. The hotel room and location was great but the service during the stay was disappointing.

Probably the best hotel I've stayed at in DC. The rooms are new and clean. The shower is amazing! The bed is very comfortable. The staff was very attentive and quickly provided extra blankets when requested. My only nit was that there's no free breakfast. There are no microwaves in the room, but there's one easily available on each floor in the hall. Awesome location near great restaurants and within walking distance of monuments.

We stayed at Canopy by Hilton Washington DC – The Wharf. The room was good and clean, and the partial view was fine for our stay. The location itself is nice and walkable. However, the parking situation was very inconvenient and extremely expensive. We paid $65 to park the first night, and afterward my husband had to move the car to a different parking lot that cost $25 and then walk about 10 minutes back to the hotel. This was frustrating and took away from an otherwise pleasant stay. Better parking options or clearer, more affordable arrangements would greatly improve the guest experience.