This is a very nice hotel and probably the best Hilton I know. I stay here for a week once every year and this is my 4th year. Honestly, it’s expensive and I would not stay unless a company was paying for it. But you get what you pay for, and this is nice in every respect for a business class hotel. The food is way overpriced but there are plenty of options within an easy walk. Again, it’s definitely worth the price if you or your company can afford it.

Everyone was amazing! The room had a few issues with the bathroom door and housekeeping wasn’t able to come after a certain time, but they did provide towels when I asked. Isabel at the front desk was extremely kind and helpful making my checkout very smooth. Chris outside handling the taxis and Ubers were as incredible!! He was out there all day every day not only assisting but helping with luggage and flagging down and directing the drivers! Amazing job! The security man at the front was also incredible greeting everyone as soon as they came in with a big smile. I apologize I didn’t get his name. Location was great, close to monuments using an uber and plenty of places to eat.

I stayed here in July for a family reunion, as it was the most convenient location for our event. Overall, we had a fantastic experience. Check In: I used the Hilton app to check in and access my room with the digital key, which was seamless. A quick tip for drivers: if you pre-pay for garage parking, you will still need to stop by the front desk for a physical keycard to exit the garage. (Parking is a bit pricey, but standard for DC hotels). When I went down to get my garage key, Arthur at the front desk was exceptional, he gave us extra bottled water for the room and generously invited my guest and me to breakfast the next morning. Room & Comfort: While the property is on the older/historic side, our room was clean, comfortable, and well-appointed with a king bed, a nice walk-in shower, and all the essential toiletries. Best of all, it was surprisingly quiet. I didn't hear any noise from neighboring rooms or the floors above/below. Breakfast: Breakfast the next morning was delicious and super convenient, highly recommend it if you want an easy start to your day before exploring the city. Everything tasted fresh and the staff did a good job making sure I was pleased. Overall, a solid 5/5 stay. Thank you, Arthur, and the rest of the Washington Hilton team, for making our family gathering so memorable!

As a diamond member I am proud to report a superb staff and wonderful hotel accommodations. A lot of time the staff attitude will kill a great hotel, but not here! The hotel provided exceptional service and the staff echoed the sentiment. I was amazed with Antonio the bellman. How he fit 30 pieces of luggage inside my SVU was remarkable, lol. He remembered everyone names and offered a warm greeting at every encounter. All the staff must have taken a customer service course because everyone was polite and knowledgeable. A picture perfect experience. Now beware there is a lot of construction on the steeets so you may have to detour depending on how long this works takes. But location and staff is worth the detour.

Hashem at the front desk, surpassed my expectations! He was so nice & accommodating. I was pretty frustrated when I went to park & there was no parking & still had to pay a parking fee but Hashem went out of his way to make sure I got something back from that. He’s extremely personable & kind. Well deserving of a raise!

The room was good. But I still wonder why they put full size beds instead of queens in the rooms. They are not big enough for a couple that are accustomed to a king sized bed. The one thing that was a complete stand out was our waitress for breakfast. Her name was Mei Shih. She was the best part of this hotel experience. Cheerful and so very pleasant upon our first morning there. We requested her the rest of the week because of how amazing she was. She is honestly a shining star in this hotel. Mei Shih gets a raving review from us.

I had an outstanding experience at the Washington Hilton, and I want to specifically recognize Bereket at the front desk for delivering exceptional customer service. When I first arrived to my room, it hadn’t been cleaned. I went back down to the front desk, not upset at all, just looking to get it sorted out. Bereket immediately took ownership of the situation and went above and beyond to make things right. He quickly got me into a new room — and not just any room, but one with an incredible view of the city. On top of that, he generously comped $50 toward dining, which was completely unexpected and very much appreciated. Throughout the entire interaction, he was professional, apologetic, and genuinely focused on taking care of me as a guest — even when I reassured him it wasn’t his fault. It’s rare to see that level of accountability and care. Bereket truly represents what great hospitality should look like. Because of him, what could have been a negative experience turned into a great one. 5 stars all the way. ?????

We had the best experience checking in with Isabel at the front desk. Our room wasn’t ready and she could tell we were absolutely dragging after flying out very early. She spoke with Shak and was able to find a room ready for us right away. We were SO thankful as we had our in laws with us and they were exhausted. I can’t thank Isabel and Shak enough for taking care of us! The hotel itself is nice and although it is renovated it definitely still smells of 1942. It can be difficult to get an uber or Lyft into the front circle for pick up. The closest metro station is a good walk away. Do NOT have breakfast in the downstairs buffet. It is EXPENSIVE and the food is comparative to a complimentary continental breakfast. Go out to Starbucks or Panera to start your day. The hotel is located is a great area of town with a lot of food options.

I attended the Make A Wish Foundation fundraiser at the Washington Hilton about a week ago. The atmosphere in the ballroom was beautiful, the food was delicious and a lot of money was raised for a good cause. I attend many corporate banquets for various reasons. The bar service almost all of the time is mediocre, basic drinks served in various glasses. I must comment on one bartender Patrick who went above and beyond what I normally expect. He was friendly, engaging and truly a professional. He enjoyed preparing great drinks down to actually squeezing the fruit added to the drink. I appreciated his efforts. His special drink is a delicious Old Fashioned. You had the option of regular or smoked. He peeled the orange rind, added the skewered Luxardo cherries, mixed the drink, patiently smoked the drink if requested and poured it over the rocks in the prepared glass. Word got out and people began to line up for a delightful drink for any bourbon lover.He turned an ordinary event into a memorable occasion. Thank you.

So we (middle schoolers and 2 advisors) traveled to this hotel from california for the lead conference. When we first got there, the service was good and we got our rooms at an appropriate time. Although, when we got up to our rooms there was only one bed and we needed 2 beds for 3 of the rooms. It was already late enough, but we had to wait until 1am to get the rollaway bed which was also terrible. That wasn’t our biggest problem because I could tell the worker tried his best to deliver all the beds, but they should have more than one person working on that. Next problem, the cafe (with the starbucks). The workers at there were extremely rude and had terrible manners. While they were working on drinks, I could tell there were no masks and one of them was coughing, so that was unsanitary. Also the elevators were very crowded so many decided to go to the stairs, but the doors were closed at the stairs. This could be a huge problem in a case of an emergency (fire). This is all that happened so far but it’s only day 2, as day 1 was mostly (90%) traveling.