Excellent!! Cassandra in the restaurant is an amazing person, the hotel should be so proud to have her as an employee...she made every morning great. The rest of the hotel staff were outstanding also, you can tell they're managed well. The breakfast buffet was absolutely and incredibly delicious every day, but make sure to get a room where it's included...very pricey otherwise. The pool is very very small and gets extremely crowded at night since all the touristy things in town seem to close at 5:30 every day. The hot tub was very very hot, but the jets need to be worked on....they were not as bubbly or strong as they should've been. The a/c in the room also needed to be worked on, it didn't get cold enough. The entire hotel was very very clean. The location is perfect....a four minute walk to the metro, one minute walk to the grocery store, and lots of restaurants on the block. We felt very safe in the neighborhood too. Overall, five stars easy.

When I arrived, there was only a small valet section in front of the hotel, and it was full. The property is on a very busy street. I drove around the block several times, and the none of the valet spots opened up. I found paid street parking, so I unloaded my car and checked into the hotel. After 30 minutes, a valet spot finally opened up. The valet guy was nice...in fact, everyone from the front desk gals, workers that I would run into at the hotel, and the security guard were all extremely kind and friendly. My room was very clean. This is one of the better Hilton Garden Inn hotels I have stayed at. Later in the evening, I was waiting in the downstairs lobby for an Uber ride to dinner. The valet guy who had parked my car greeted me. He asked me the color and model of the Uber car I was waiting for. He said I could stay in the air conditioned lobby while he looked for my Uber. It was extremely hot and humid out. Then all of a sudden, a large rain storm came out of nowhere. The valet saw that I was dressed up for dinner. He ran and got me a loaner umbrella to use so the rain would not ruin my hair and make up as I ran to my Uber. This valet has a long name, but he also goes by the name of Andy. He was extremely thoughtful. First rate service! I promptly returned the umbrella to the hotel after I returned from dinner. If you return to the hotel late, you will need your room key to get back into the main lobby of the hotel. I appreciated this safety feature. I highly recommend this hotel. Update: I found on my credit card statement that I was double billed for over night parking. Mistakes can happen, I understand that. But I had to keep calling the hotel back, 2-3 times a day for the past four days. The corporate Hilton number told me to call and follow back up with the manager. But I was always told that a manager would get back to me. That never happened. I finally saw reimbursement on my credit card, but it was the wrong amount. During my third call today, someone finally took the time to look up my invoice and emailed to me. He said the situation was resolved. [Currently parking is $55 a night, but there is a $9.95 tax on that amount.] Because it took me so much effort to resolve this issue, I changed my 5 star review and had to downgrade it to 3 stars. If there was a choice of 2 1/2 stars, I would have chosen that. I felt the way this issue was taken care of was unacceptable. The hotel was clean, but make sure you check your statement before you leave.

Just back from a week in DC and wanted to share a review about the hotel to help others. The hotel is ideally located in the Noma District and is just a 5min walk away from the Metro Station and also Capital Bikeshare locations, making it easy to access all the attractions of the city. Staff from the front desk, bar, restaurant and housekeeping are all so friendly and always willing to help. The hotel is clean and tidy with a a nice bar, restaurant and terraced area. The room I had was very spacious with good air conditioning (which is a must for July) and a lovely bathroom with a good sized walk-in shower. The only thing stopping me giving the rooms a 5 star was that the carpets and net curtains are a little worn but that's me being picky. Would definitely stop there again if I return to DC.

The hotel is nice and my experience with the front desk staff was a good one. Housekeeping was a little off, as things like removing dirty towels and replenishing toilet paper weren't done. The hotel itself is clean and the restaurant area is open and inviting.

My one night stay on May 29th at the Hilton Garden Inn Washington, DC/U.S. Capitol was very nice overall. The restaurant service was excellent. Brandon was kind, polite, and professional, and Chef Zee was attentive and very helpful with food choices, the food was excellent. The only concern was that Ms. Florence did not greet us upon arrival and seemed unfriendly, which affected the first impression. I don’t want her to get reprimanded but I know she can do better. Hopefully she was just having a busy bad day ????? Overall, I appreciate the great service from the restaurant team. Thank you, Hilton, for a pleasant evening.

Great experience because I checked in and out per my timing rather than standing in line. Used the Hilton app for reservation, check in, and check out. No one asking how many keys. Larger than expected corner room. Clean, comfortable. The cleaner tidied daily. Convenient to my meeting and DCA. Walking distance to a rail stop. Next to a grocer. Decent happy hour. The outdoor courtyard was a nice surprise. The service rating reflects that I did not use the pool, gym, valet parking, restaurant, or interact with the lobby staff during my stay. I felt as though the staff were standing by to assist if needed.

?I would not choose to stay at this hotel again. While the location is fantastic, the lack of basic services, hidden fees, and poor room maintenance made for a very frustrating experience. If you are considering staying here, there are several things you should know first. ?? The Biggest Cons & Warnings ?NO Daily Room Service: Most importantly, this hotel does not allow you to request daily room service. It is not an option they will even entertain, regardless of how many times you ask. If daily refreshing is important to you, look elsewhere. ?Hidden Valet Fees: Valet parking is posted at $55 overnight, but they hit you with an unposted tax of $8 and change every night. Expect an extra surprise charge on your daily bill. ?Room Maintenance Issues: The hotel feels quite dated, and my room had multiple maintenance problems right out of the gate: ?The room safe did not work upon arrival. I had to ask twice and wait a long time for someone to come fix it. ?The shower dripped constantly. ?The toilet tank was loose and not properly attached to the base. ?The bathroom mirror light gets incredibly hot—almost hot enough to act like a mini heater. ?Cosmetic Wear & Tear: The carpet had multiple noticeable spots, and the top dresser drawer was badly stained. Housekeeping keeps the room clean, but the stained furniture and carpet simply need to be replaced. ??? The On-Site Restaurant ?The restaurant service is incredibly slow and very expensive for what you actually get. ?The Bad: The protein portions are tiny. I ordered a chicken Caesar salad that came with an abundant amount of lettuce, but only two mini slices of chicken. ?The One Exception: If you do eat here, get the steak dinner. At $39, it was the only thing on the menu that felt worth the price. ?? The Only Positives ?Amazing Location: This is the hotel’s best feature. It is located just one block from the Metro, making transit incredibly easy. ?Convenience: There is a grocery store right next door with a great assortment of items. ?Comfortable Bed: The bed itself was comfortable, and the linens were very clean. For the most part, the housekeeping staff does a good job with what they have to work with. ?Final Verdict: Do not be fooled by the great location. The combination of zero room service options, maintenance oversights, and hidden fees means your money is better spent elsewhere.

Management represents it as upscale, but Garden Inn was actually quite disappointing. First, the AC, although it works quite well, every time it engaged it was loud and created a strong wind directly on the bed. The wind required that we protect ourselves by covering, even though we had set the thermometer a little higher to prevent the room being too cold. We had to be almost completely covered with just our faces uncovered and away from the AC blower. Second, although I understand that rooms must be maintained and refurbished, perhaps storing the bed-frame in the hall is not the best way to represent your property. (photo included) The photo below was directly outside of our room. Third, while refurbishing the rooms, perhaps taking care of the threadbare carpet in front of the elevator would be a slightly higher priority. (photo included) The appearance of the carpet, though not a significant flaw in the big picture, it certainly made an impression every time we walked to the elevator. And last, the "hot breakfast", wasn't hot. The eggs were cold. I'm willing to pay for extras but I also expect what I have paid for. Rather than pay for their relatively expensive 'hot" breakfast, just get the continental breakfast, which includes cereals, juices and pastry. I've stayed at many hotels and motels and have been quite happy with other Hilton properties, but now I must question the value of the Hilton name. I would like to point out that everyone was friendly and helpful and they seemed to be doing their best. I have absolutely NO complaints regarding the staff that we met.

The rooms themselves were great, comfortable and had everything for a good stay. The hotel itself is a bit cramped and in an awkward build. The amenities didn't seem to ever be working, whether it be the TV, the room phone, or the hot tub and pool (the temperature of the pool was quite warm, but the hot tub was frigid, so I think they were switched?). The best part of our stay was some of the staff: Moe at the breakfast bar and Keith in general staff. The rest of the stay was mediocre.

We got a big room with a king size bed. The room was clean and nice. A mini fridge, kettle, safe was in the room. The staff was kind and helpful. We did not try the breakfast or restaurant. The area is clean and vibrate, there is a big supermarket just around the corner. 3-4min from the metro, red line.