The rooms themselves were great, comfortable and had everything for a good stay. The hotel itself is a bit cramped and in an awkward build. The amenities didn't seem to ever be working, whether it be the TV, the room phone, or the hot tub and pool (the temperature of the pool was quite warm, but the hot tub was frigid, so I think they were switched?). The best part of our stay was some of the staff: Moe at the breakfast bar and Keith in general staff. The rest of the stay was mediocre.

We got a big room with a king size bed. The room was clean and nice. A mini fridge, kettle, safe was in the room. The staff was kind and helpful. We did not try the breakfast or restaurant. The area is clean and vibrate, there is a big supermarket just around the corner. 3-4min from the metro, red line.

Myself and My BFF had a little girls weekend get away. The bed is so comfy, clean room and staff was nice especially ms Cassandra she was sweet and treated / greeted me and bestie every time we saw her. Gave us some good food recommendations and wished us a blessed stay. Only negative was the shower water pressure in the rooms where lacking.

No one @ reception for 5 minutes: when front desk staffer emerged, I got a lecture on why my booking was 2nd class (via Hotel Tonight ) and suggested I step aside while she helped the other guests waiting. It went downhill from there. Rooms are adequate, reasonably quiet, bathrooms are noisy & ready for a refresh, but the location is convenient & there are better than average amenities available (restaurant/bar + gym ) -- but it's not easy to enjoy ANY of that when staff are so rude.

During our stay at the Hilton in Washington DC, Dre made our experience unforgettable. From the moment we sat at the bar, she greeted us with genuine warmth and an energy that immediately made us feel welcome. Her attention to detail was outstanding — she anticipated what we needed before we even had to ask, offered great recommendations, and crafted every drink with care and skill. What really stood out was how effortlessly she balanced professionalism with a friendly, personal touch. Even when the bar got busy, she never missed a beat and made sure we were always taken care of. It’s rare to find someone who can elevate an entire stay, but Dre absolutely did that for us. If you’re visiting the Hilton, do yourself a favor and stop by the bar. Dre is exceptional, and she turned a simple nightcap into one of the highlights of our trip

Location is great, right around the corner from a metro stop so you can get any around the city quickly! Staff is extremely friendly and kind. Super quick to help with everything. Rooms a good. King bed was really comfortable. Wish there was some kind of seating around outside of the desk and office chair but not the end of the world. The bathroom sink had crazy high pressure which splashed water everywhere but after the surprise of the first use, it was fine. Overall really great stay and we’ll be back again for sure because of price and location.

I was surprised to see only 3.5 stars ? because this location was the highlight of our stay. Our room was affordable, amazingly cleaned, location was not remote, laundromat available for convenience, staff has great customer service skills. Shouts out to Mrs. Casandra in the bar & grill. Thanks to Ezell in security! My son and I really enjoyed our stay and the bike ride.

1/2 block from a metro stop, 1 stop away from union station. Noma neighbor is very neat with many small restaurants. Staff was amazing. Breakfast was good buffet was 24 dollars. Hot tub was not hot, called more of a warm tub. Room was nice but a touch dated. Staff watched our bags while we explored the last day. For the price you can't get any better. Herman was super nice and friendly. The lady who was in charge of breakfast was very nice and quick.

Myself and my partner stayed here for a week and were given a great room on the top floor when we told E'sete that we were celebrating our engagement on this trip. She gave us a lovely welcome with a care package and was really helpful with any questions. All staff we encountered were lovely and the restauraunt food was great too. The room itself was great, we couldn't hear anything through the night and everything was clean and comfortable, as to be expected. Overall, a great experience for us as location was near to the metro station and made our stay stress free.

Rooms: our cold water handle was broken so you had to find the sweet spot to get it to stop running. The toilet handle kept sticking so when the kids flushed you had to go back in there and unstick it. The pillows were god awful. The coffee maker didn’t work and the fridge didn’t get cold. Outdated but was clean. Hotel: the lobby has the worst layout ever. Instead of the desk being in the center to allow flow of traffic it was on the side with a huge structure beam and a couch so check in/out people had to keep moving for those of us trying to get to the elevator. The staff is also not knowledgeable about the town. We asked for an ice cream location and they sent us to CVS (there’s an ice cream shop 3 blocks away). The hot tub was only at 85, same as the pool. Waaaay too much chlorine. One elevator was broken so the wait was long and crowded. The rooms were clean for us- no issues there. In the pool we met a lady that said she was on the 4th floor and had to move to the 7th because she had cockroaches. Location: you’ve got a few good places to eat. Ted Bulletin was kid friendly and delicious. St. Anslem was awesome. Starbucks and Peet’s both right here. The area is “up and coming” per the locals. Its not trendy or cute and its ‘far’ from the monuments, Ubers are a plenty though.