The hotel canceled my booking just 24 hours before check-in because of a credit card issue. Instead of contacting me to try a different card, they just silently canceled the reservation. Thanks for sending a notification at least, I guess. I absolutely do not recommend this place.

I originally booked a 3 night stay at this hotel for a bday trip with my sister. Sadly we had a late flight and checked in quite late. Oh how shocked we were when we reached our room.. first of all as soon as we opened the room door, we hit a large wardrobe that was blocking the door from opening fully! The room was VERY small and everything was setup so sloppily. The furniture looks worn and damaged. Our room is very busted for $200 a night !! Feels like a total rip off for a 2 star hotel. We could have gotten a 4 star hotel closer to the White House for the same price. We decided to cancel our reservation early and booked much nicer hotel DC Marriott close to the White House for 250/night. Better deal for sure

PROS: Price was good for DC. Staff was helpful. $10/day parking. CONS: Rooms smell like smoke. Parking is off-site in a garage about 3 blocks away. Garage is very frustrating because most of the parking spots are marked reserved. Attendants try to help but they don't speak english. Hotel is about 2 blocks from fire department and fire trucks are coming and going with sirens blaring all day and night. AC worked but barely. Stayed one night and had no hot water in the morning. Probably should have spent another $50/night to stay somewhere else.

location is okay-- the main street is good but the street on the side of the hotel is sketchy. I'll spare details but I did not feel safe there as a small woman staying there alone. Rarely anyone at the front desk. No working wifi-- it goes in and out every 30 seconds. Tons of light coming in from a huge gap under the door and a peep hole that did not close (that was creepy). Wasn't super clean, the floors (I was on the six floor) were... wavy? only way to describe it, like totally not flat. I wouldn't usually mention the floor, like who cares! But they were that uneven it was crazy. poor water pressure and little to no hot water. I don't recommend

I had the opportunity to stay here during a meeting this week and was very pleasant. The staff was awesome (very friendly and professional- especially the lady who checked me in and helped to get my items after the meeting). The rooms appear recently renovated, were very clean. The location is very convenient in NW DC. The rooms are a bit small (as is a renovated historic building) and parking is down the street from the hotel at 1 Franklin Square. Compared to other hotels that are very expensive, this is an economical option that you will not be disappointed.

I had the pleasure of staying at this location and was delighted to have some of the best customer service in the history of staying at hotels. Each staff member was pleasant, flexible, and accommodating. The room was clean and adequate for me stay, but my only recommendation is to update the water system for hotter water, especially in the morning. The breakfast was good and sufficient each morning. I would definitely stay at this location again should I stay in DC again. #FiveStarsPlus

Awesome location and customer service was top notch. Every person at the front desk greeted us as soon as we walked in. They had coffee, lemon water, cookies and tea on standby for people. Not to mention the breakfast buffet had many options and saved us from going out . The hotel room was clean and they changed the towels everyday, and added soap and stuff. Most hotel fitness centers have just a treadmill, but this one had a whole weight set, treadmills and pulley machines. It was nice. The price was affordable and you get lots of bsng for your buck. This hotel is the highlight of our trip. The rooms seemed sound proof because we didn't think there were a lot of people there. But when I went in the hall I learned there was a baby next door, couldn't tell. I liked the whole environment. I can't say enough good things about this place.

Good value for money. The hotel has a gym and a laundry area available for guests, which was very convenient. The staff were super nice and welcoming. The location is close to major attractions but still quiet, making it easy to get around while getting a good night’s sleep. The only downside was that the shower pressure was quite low, and there were no exhaust fans in the bathroom. Overall, it was still a good stay. Breakfast was decent.

I am writing this to highlight the incredible service I recently received at this Comfort Inn. I have stayed at many different hotel chains, but I always find myself coming back to the Comfort Inn, and this most recent stay reminded me exactly why. From the second I walked through the door, the staff was remarkably accommodating. I arrived a bit earlier than expected, and instead of making me wait, the front desk team went out of their way to expedite my check-in so I could settle in and relax. Throughout my stay, every request from extra towels to local dining recommendations was handled with a genuine smile and a "can-do" attitude. You know exactly what you’re going to get: a clean, modern room, a peaceful night's sleep, and a hot breakfast that actually has great variety. But beyond the amenities, it’s the people that make the difference. They treat you like a guest in a home rather than just a reservation number. I left feeling refreshed and truly valued. I will absolutely be returning for my next trip and would highly recommend this location to anyone looking for a stress-free, high-quality stay. A very special thank you to De-ja for her incredible service!

My favourite hotel to stay in in DC. - The hotel staff are amazingly friendly and accommodating! - The gym is pretty well equipped - v. good selection of weights, 2 treadmills, 2 ellipticals and a multi-purpose weights thing. - Coffee available basically all the time - Comfy beds and actually pretty decent wifi speeds even on the basic level - Everything is clean! - Great location! Easy walks to Convention Center, Whitehouse and to multiple metro stations This obviously isn't a 5 star hotel - they haven't wasted money making everything huge and fancy looking and they don't charge for that - but if you're looking for value it's easily 5 stars. Will very happily stay again, and again :)