Rooms nice and clean free breakfast Mia at the font dest does a great job communicating. making sure we're comfortable. and have everything we need. the whole staff is friendly every time I walk in they greet us like its our first time coming there. the whole staff does an excellent job. The area does not effect the experience or Quality of the hotel

This was a great place for us to stay three of us traveled. We asked for the two double beds and paid the $15 per night extra for the extra room which we had two rooms basically in one. The room was clean and spacious and we had two television sets in there one for each of us. We had the breakfast each morning if the nice breakfast area which included eggs, bacon, sausage, different pastries, oatmeal, different cereals, hard boiled eggs, yogurts, three different juices, bananas, apples and two gigantic coffee machines with an endless supply of regular coffee,vdecaffeinated coffee and hot water for the teas offered.

? ????? We booked this hotel nearly nine months before our trip to Washington, D.C., and although there was unexpected confusion because the property had changed ownership before our arrival, everything worked out thanks to Shahina. I called while we were still driving from Indiana, worried we might not have a room. Even though the front desk was extremely busy, Shahina took the time to help me, assured me she had a room available, and promised she would honor the rate I had originally booked. When we arrived, she remembered our conversation and kept her word. Her professionalism, kindness, and follow-through made all the difference after a long day of travel. The hotel itself turned out to be an excellent choice. Even though I booked it months earlier without knowing the area, the location was convenient to downtown attractions while still feeling comfortable and reasonably safe. The room was clean, quiet, and comfortable, providing a welcome place to recharge after a hot July day. The complimentary deluxe breakfast exceeded our expectations with a nice variety of hot and cold options, making it easy to start our day before heading into the city. Parking was a little tight, but it was convenient and easy to access. Thank you, Shahina, for turning what could have been a stressful arrival into a positive experience. Your customer service and integrity were truly appreciated.

Nice, recently renovated hotel! Rooms are large and very clean. Staff were helpful. Breakfast was wonderful — fresh coffee, oatmeal, boiled eggs, premade omelette, Greek yogurt, whole grain options, multiple cereals. Hotel is located in the non-tourist part of DC (Ivy City, not NoMa) but not an unsafe area, we felt fine and there is a Target nearby.

Nice hotel, staff was very friendly and accommodating. The breakfast was good as well. Only downfall is parking cost $15 a night and it's right next to the railroad, so if you are on the backside of the hotel it is quite loud. Overall though good hotel and close to downtown DC and wasn't a bad price either.

As a Platinum Wyndham Rewards member who typically books with points, I had high expectations for my stay. My state-hopping journey across the U.S. began in Washington, D.C., but unfortunately, this experience did not meet the standards I’ve come to expect from Wyndham. Upon arrival, I was disappointed by the lack of a warm welcome. As someone with a background in hospitality, I understand how important it is to engage with guests, provide clear check-in instructions, and make them feel at ease. However, the front desk service was minimal, and I was left standing without much guidance or interaction. I didn’t feel the usual level of hospitality I’ve come to expect. The room itself also fell short of expectations. It didn’t appear to have been thoroughly cleaned before our arrival. I found a piece of plastic stuck to the floor, and the toilet paper hadn’t been replaced, just a small amount left from the previous guest, with an extra roll provided. These small details can have a big impact on the guest experience. To make matters worse, the view from the room was less than ideal, with ongoing construction happening right behind the building. On a positive note, the Filipino maintenance staff member was very accommodating, which I appreciated. Breakfast was also a pleasant surprise and quite good. One important note for future guests: the hotel operates on a no-cash policy for transactions, including sundry items, so be prepared to use a credit card. While I was only looking for a one-night stay, and it wasn’t a complete deal-breaker, I had hoped for a higher standard of cleanliness and service. Given Wyndham’s reputation, I believe more attention to detail and hospitality is needed. I hope these issues are addressed so future guests can have a better experience.

I had my apprehensions about this place after reading the reviews. I had the two queen bedroom suite. I arrived and the location was quiet none of the folks hanging around out front i read about. The front desk was friendly and I had already completed online check from the email link I received so it was quick and smooth check in. Elevator is a tad bit small and only one is working. Also elevator may need some work seems bit old and maybe on last legs. My room was awesome and great size. Was nice and clean. Even had pretty artsy shape made on the toilet paper. Had plenty of towels. The bed was wonderful. The desk was most helpful at helping get back in after a night out stumbling back from celebrating me and my cousins birthday. Parking was plenty, cheap, and there’s cameras all around so I didn’t have to worry about my car. Overall my stay was wonderful.

Rooms are spacious. Room service wasn't good as the housekeeping did not provide the room service completely e.g. no toilet paper, trash nit cleaned in the bathroom, no coffee cups, no coffee pods left, no bathroom amenities refilled. The toilet clogged but I was able to change room. Front desk staff members are helpful. The breakfast is same each day. Eggs, bagels, sausage, muffin, bread, waffle. You won't be able to eat it after 2 days. Juice cups are so small that one will keep spilling the juice under the juice machine. Extremely poor quality cereal and Apple juice. Definitely needs an upgrade and additional variety of breakfast items. One of the two elevator don't work. So, always a long wait.

I was made to feel completely unwelcome by the front desk staff, who were unprofessional and impolite. I can see I’m not the only guest who has noticed this, which says a lot about how poorly this place is managed. As a business owner myself, I cannot understand how anyone would hire staff who make paying guests feel this way. For expensive hotel, this is a huge red flag. I will never be back!! I am hoping that someone from the management team will see this and react properly.

When you’re running a hotel, the front desk staff should set a professional and welcoming first impression. Unfortunately, that was not the case here. The person at the front desk was extremely rude and completely unhelpful when issues came up. For $200 a night, this is absolutely unacceptable. I will never return, and for the safety and reputation of this business, management should seriously reconsider who they hire to represent them.