I am traveling a lot to US from Europe and this is by far the best hotel I have ever been too. Really cozy and relaxing atmosphere, phenomenal service, rooms are super clean, breakfast is spot on as well. Location wise it’s also very convenient. Highly recommend. I have had truly wonderful time here.

This is a wonderful hotel. Great proximity for visiting kids at Georgetown. It is close to easy M street shopping and is a great lobby in which to work remotely. The staff is great. Very attentive but also hands off when working in common space. MJ is amazing. Best bartender in DC - try the sangria! Amazing.

I stayed at Canal House for three days during a snowstorm and had a wonderful experience. The hotel is cozy and elegant, with a lovely restaurant and charming lobby. My room was very clean and comfortable, and I enjoyed the street view and beautiful snow. The front desk staff were extremely helpful and professional, and the front desk ladies were pretty and welcoming. Zach, the bartender, was great and kept guests entertained while we were stuck inside because of the storm. Despite the weather, the entire staff worked hard to make sure everyone was comfortable. The customer service was excellent, and I would definitely stay at Canal House again.

Stayed here in a king room and overall it was a solid experience. The room itself felt a bit tight, but they really made smart use of the space with thoughtful layout and storage, which lines up with what a lot of other guests mention. Everything felt clean, modern, and intentional rather than cramped. The location is a big plus, tucked into Georgetown with easy access to the canal, shops, and restaurants, but still quieter than the main streets. Staff were friendly and professional, and the hotel has more of a boutique, understated feel than a typical chain. If you value location, design, and efficiency over a large room, this place works well.

I rarely (never) write reviews online but there is so much to like about this hotel. The rooms are clean and neatly appointed. The location is fantastic—comfortably removed just off the main drag in Georgetown. But the staff really were great and made the experience exceptional. In particular, Laura, who works the bar, was amazing. She was personable and charming and made it feel like you were back home at your local haunt. This is where I will stay from now on whenever visiting the area.

This was not a great stay. We usually stay at the Ritz or Westin close by but this was recently acquired by Marriott so we decided to give it a try. The hotel has a wonderful location in Georgetown with easy access to all of its best attractions. The property itself is lovely, beautifully decorated and staffed with polite and courteous attendants. That being said, I have spent hundreds of nights in hotel rooms and this was by far one of the smallest rooms that I have ever booked. It was microscopic. Having to constantly crawl over beds to get from one point to another in such a cramped space made me feel like I was living in a hostel. I understand this can’t be avoided in some cities, but it was far too cramped for us with our toddler. I don’t hold this against them and realize it could be a better fit for others. My disappointment came with the issue of a broken toilet. Our toilet ran extremely loudly throughout our entire four night stay. The engineers left at 10:30 so we were SOL every night. This issue was further worsened by the size of the room, the sound blasted into our child’s face because the only space the crib fit was by the bathroom door and was loud enough to fill the entire room so that no one got a good night's rest during our stay. It was like a deafening waterfall, except somehow not soothing in the slightest. The most upsetting part of this is that the issue was so severe and constant that we find it difficult to believe the hotel was not aware of this before we were placed in a room that should never have been booked in the first place. The most insulting part of this was that while we made the hotel aware of our experience they offered us no gesture to compensate. I worked in a luxury hotel for years when I was a kid, this is just not how you do things. I have never stayed at a hotel of this "quality" with rates this high, where my stay was this badly compromised and received nothing but a "we're sorry to hear that". We are customers that paid for a service, not house guests. It is not about the money, it is about the lack of accountability. I am usually hesitant to delve out low reviews. But this business is a hotel, where people come to sleep. We came and slept terribly and nothing was done about it. For these reasons, while it was a truly lovely spot with truly lovely employees, we definitely will never be returning. (Also, I have to say this... upgrade your toilet paper!! It is just disgraceful!!!)

We travel a lot. We loved our 6 day stay here. Super clean place with character, attentive staff, great bar, fitness room, the two queen room was perfectly spacious for us (3). It’s small but modern and cozy. We lived evenings by the fire pit and lobby sofas to relax in evenings and unwind. The location is phenomenal and a 3 minute walk from Baked and Wired a phenomenal coffee shop we found. This place is stellar and we can’t wait to come back. Well done Marriott , well done!! Blakely and Revekka

We had a great stay at Canal House. The staff were so helpful and friendly and the hotel was beautiful! We enjoyed dinner and drinks by the fire pit on the first night which was so relaxing. The rooms are small, but beautifully appointed. Everything was very clean and quiet. The neighborhood was perfect for walking around to the river and local shops and restaurants. Can’t wait to book our next stay!

I had a wonderful stay at Canal House Georgetown. The location is excellent! just a short walk from the river, shops, and great restaurants. The room was spotless, very comfortable, and beautifully designed. The staff were professional and welcoming, always making sure everything was perfect. A special thanks to Zera for her kindness and for making me feel so welcome throughout my stay. I would definitely choose to stay here again.

A chic new property in Georgetown with close proximity to all of the restaurants and shops in the area! My room was spacious with a large outdoor terrace. It was decorated beautifully and had comfortable bedding and towels. Staff were friendly and very accommodating. I used the fitness room twice and was impressed with the equipment and overall cleanliness. There was also a very nice outdoor area on the ground floor for all guests to use for relaxing in the fresh air or dining. A nice touch to a hotel in a city setting. I will definitely be back.